The Trailer Manager is responsible for driving the equipment trailer to-and-from work sites, and delegating to scheduled team members the unpacking, setup, execution of service, cleaning, and repacking of equipment throughout the shift. The Trailer Manager will act as a hands-on coach to grill and fry line cooks, teaching them how to complete all tasks accurately and efficiently, managing their actions in the field, and providing guidance when an owner-operator is not present. Basic tasks that must be executed include:
Hook up and load trailer for the day’s service
Hook up trailer according standard safety guidance
Plug in electrical appliances and fill with necessary perishable food items for the day’s service, and load frozen items into the cooler
Pack trailer according to the daily dry goods check-off list
Safely drive to the day’s work site with abundant time for set-up
Unpack and set up each station of the mobile kitchen to company specification
Direct and delegate setup directions to team members so that equipment is safely removed and plugged in for service
Ensure hot elements are turned on and POS is functional at least 30 minutes before service
Manage staff and workflow throughout service
Execute tickets in sequential order as they are arrived
Act as point person when issues arise with customers or vendor partner staff members
Troubleshoot tech issues if they arise
Clean appliances and repack the trailer
Count down the cash drawer and reset for the next day’s service. Set aside the deposit and seal the envelope
Pack up tech devices and delegate to staff / assist in clean up and breaking down of stations. Review with each staff member before repacking the trailer
Strap in equipment according to company guidelines and secure the trailer for transport
Return trailer to allocated parking space
Safely return to the kitchen after service and unhitch the trailer in its designated parking space
Return all perishable food items to the refrigerator, freezer, and dry storage
Communicate any service and equipment anomalies with management