The Cashier is responsible for greeting and engaging guests as they enter the building, “touching tables,” conversing with, and fielding customer queries as they arise, cash handling and deposits, managing To Go orders, and updating the menu board. The Cashier will largely act as the outward face of the business - managing interactions with guests and ensuring they enjoy a positive experience at Copper Kings Burgers is of the utmost importance. Basic tasks that must be executed include:
Customer engagement
Greet arriving customers
“Touch tables;” make sure customers are satisfied with food and experience
Run food, and bus and clean tables as time allows
ID customers purchasing alcoholic beverages
Cash handling
Double check till when received upon starting shift and report anomalies
Count down the deposit drop
Organize credit card slips
Count down closing drawer to standard allowance within $5
Walk-Up and Retail Counter
Take customer orders and answer questions about food and menu options
Update the menu board as necessary
Organize and manage to go orders as they come in and are picked up
Assist customers with merch purchases (T-shirt try-ons, answer questions, etc)
Restock retail counter with clothing merchandise and retail food goods
Conduct nightly inventory of retail stock. Report low and expired stock overages to Kitchen Operations Manager
Closing Duties & Sidework